How do I return an item?
Stuffed Safari wants you to be happy with your purchase. If you should find that your purchase was not exactly what you were looking for, you may return it within 30 days of the date of receipt in new, unused condition with all tags attached for an exchange or a refund (sorry - we cannot refund shipping charges unless we have made an error in your order). Items received after 30 days from date of receipt will not be accepted.
PLEASE NOTE: Bulk orders (orders which consist of 20 or more items) or orders for items over $200 will be charged a restocking fee equal to 15% of the order total, plus the actual cost of shipping.
PLEASE NOTE: If your order included free shipping, your order will be refunded for the total minus the actual shipping cost. To return your item(s), please follow the instructions below:
PLEASE NOTE: Personalized items cannot be refunded or returned.
1. Please return the item in secure boxing, and please be sure that the item is properly packaged. We cannot be held responsible for returned items that are delayed, lost or damaged as a result of improper packaging.
2. Please print a copy of this page, complete our return form in full below and be sure to include it with your return. Please be sure to also include a copy of your original packing slip that arrived with your package. Including both of these forms will allow us to process your return more quickly.
Reason For Return:______________________________________________________________
Do you want an exchange or a refund?_______________________________________________
3. Please label and return your package to the following address:
Attn: Returns Department
2951 Stanton St.
Springfield, IL 62703
4. Once your return is received, please allow 7 days for processing. If you should have any questions regarding your return, please contact us at (866) 534-6604.