from Lakeland, FL United States
I wanted to send my daughter a Basset Hound toy as she had just got a Basset Hound puppy. I rang on the Friday about 1.50 and spoke to the guy who runs this and he said it would be sent shortly and should arrive with her in a few days. At 1.52 I had an e-mail confirming my order and by 1.58 another e-mail saying the item had been sent for shipping. The toy arrived on the Monday. I think the Customer Service was outstanding and I would use this company again.