I called Stuffed Safari and spoke to Shannon in customer service on Fri. June 29th at 2:20pm. I explained that my 7 yr old nephew's birthday party was on Sun, so if I could get it next day that would be great. She first verified that they had one in stock and then she said it would be shipped out immediately. I received the gorilla the next day at approx 1:15pm. Wow, I received excellent service and my nephew is thrilled with his gorilla and he is still carrying it wherever he goes.